(In)Security

Cookies

Our portal generation engine utilises cookies to record session information, such as items that consumers add to their shopping cart and email address. This information is kept totally secured as it is stored only in our system and cannot be accessed by any other websites. Thus, if you choose to switch off cookies, the website will lose any information previously entered by you and will not record items that were in your shopping cart.

All cookies information will expire in three months after they are set. If you have additional concerns, please do not hesitate to contact us at Freecall 1800 64 9463.

GlobalSign SSL Certified

winedirect.com.au is totally committed to ensuring complete website security of your personal information including credit card details. We use leading industry-standard encryption technologies by GlobalSign when transferring and receiving consumer data exchanged with our site to protect against the loss, misuse or alteration of information that we have collected through our website. GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Their SSL technology is a protocol for securing communication between a web browser and web server thus ensuring that all communications are securely encrypted. Therefore, when you make payments or provide us with your personal information and a padlock appears, data transmission is being encrypted indicating that all your information is safe.

Information

Generally, we use the information we collect about you for two purposes: to facilitate your order and to create a better, more personalised experience for you. Thus, we collect the email addresses of those who communicate with us via email, information volunteered by the consumer, such as survey information and/or site registrations.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in your privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at Freecall 1800 64 9463 or writing to us at PO Box 6163, Halifax Street, Adelaide SA 5000 or emailing us at info@winedirect.com.au.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction details, and all other communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by calling us at Freecall 1800 64 9463, or writing to us at PO Box 6163, Halifax Street, Adelaide SA 5000 or emailing us at info@winedirect.com.au.