Terms and Conditions...The Legal Guff

Copyright

All content on this site such, but not limited to text, graphics, logos, icons images and software, is the property of Wine Direct Pty Ltd (ACN 094 072 830), trading as winedirect.com.au.

Any improper use including reproduction, modification, distribution, transmission, republication or display of the content on this website is strictly prohibited. Truth is, our lawyers made us put this bit in….if you want to use anything on the site, just check with us first…..otherwise we’ll tell our lawyers. That may not sound overly scary but trust us, these guys will bore you to death if they get in touch with you.

Disclaimer

All prices quoted on this site are subject to change without notice due to market and currency fluctuations, changes in duty, GST and other government charges and current stocks remaining unsold. Basically, if the price changes, it’s not because we were trying to annoy you, we had to do it.

If your order includes a product that is not available, we will contact you and provide suggestions on another product as near as possible in style, quality and price. That’s just what nice folk do.

Whilst every effort is made to ensure that all vintages are current, due to the nature of the industry, vintages may change suddenly depending on supply and stockholdings of the producer. If the stocked vintage changes before you receive your order, we will contact you to inform you of the change to the vintage and determine if you still want the product. That seems reasonable doesn’t it?

Liquor Laws

winedirect.com.au holds a Direct Sales Licence under the South Australian Liquor Licensing Act 1997, Licence number 51400009. winedirect.com.au is required to ensure an audit trail exists to identify the purchase and sale or supply of liquor, and no liquor is to be sold or supplied to a minor. To view our liquor license, please click here.

Returns and Claims

Claims for broken or damaged goods must be reported within 24 hours of delivery, so make sure you check your order as soon as you receive. Requests for returns for credit or exchange must be made within 7 days. Capiche?

Delivery

winedirect.com.au uses the specialized wine delivery network at Australia Post to deliver your goods. This service requires a signature upon delivery for security purposes. If you choose to have the goods delivered to your home or business and you are out when the delivery is attempted, a card will be placed in your letterbox and your package will be securely stored at your local post office for collection. The post office keeps your parcel for a maximum of 14 days.

Delivery can take up to 10 working days, but this time frame can be shorter depending on the overall pressure on the delivery network at that particular time, your distance from major centres and product availability.

Vouchers

Vouchers are not legal tender; they are not legal nor are they tender, they are vouchers. Unused portions of a voucher’s value will be available as a credit in your account. Vouchers are not redeemable for cash. Voucher codes are only usable once unless otherwise stated. Wine Direct Pty Ltd is not responsible for lost or stolen voucher codes. Voucher codes expirers 12 months after issue unless otherwise stated.